Hotels worldwide are increasingly using humanoid robots for check-ins and customer service, despite mixed traveler reactions. The hospitality robot market is booming, with an expected value exceeding $2 billion by 2030. The Henn-na Hotel in Japan is a pioneer in adopting robotic staff, although it faced technical challenges and guest complaints.
Hotels Are Embracing Humanoid Robots Despite Traveler Unease
Jul 02, 2025